Question 1

What material is GOLDÈRE jewelry made from?

Accepted Answer

All GOLDÈRE pieces are crafted from surgical-grade stainless steel (316L) with an 18K gold plating. This combination ensures durability, hypoallergenic properties, and a warm gold finish that lasts.

Question 2

Is GOLDÈRE jewelry waterproof?

Accepted Answer

Yes. Every GOLDÈRE piece is designed to be worn daily — including in the shower, at the gym, and while swimming. Our surgical steel base and high-quality plating ensure water resistance for everyday wear.

Question 3

Will GOLDÈRE jewelry tarnish or turn green?

Accepted Answer

No. Our surgical steel base (316L) does not oxidize or cause skin discoloration. With proper care, your GOLDÈRE piece will maintain its gold finish for years of daily wear.

Question 4

Is GOLDÈRE jewelry hypoallergenic?

Accepted Answer

Absolutely. Surgical steel 316L is one of the most skin-friendly metals available. GOLDÈRE jewelry is nickel-free and safe for sensitive skin.

Question 5

Do you offer free shipping?

Accepted Answer

Yes. GOLDÈRE offers complimentary worldwide shipping on all orders, with no minimum purchase. Orders are typically dispatched within 1-3 business days.

Question 6

How long does shipping take?

Accepted Answer

Shipping times vary by location: United States: 5-8 business days. Europe: 7-12 business days. Rest of world: 10-15 business days. You'll receive a tracking number once your order ships.

Question 7

Do you ship internationally?

Accepted Answer

Yes. GOLDÈRE ships to over 50 countries worldwide. All international orders include free standard shipping.

Question 8

Can I track my order?

Accepted Answer

Yes. Once your order is dispatched, you'll receive an email with your tracking number and a link to track your package in real time.

Question 9

What is your return policy?

Accepted Answer

GOLDÈRE offers a 30-day return window from the date of delivery. Items must be unworn and in their original packaging. Visit our Contact page to initiate a return.

Question 10

Can I exchange my order for a different size?

Accepted Answer

Yes. If you need a different size, contact us within 30 days of delivery and we'll arrange an exchange at no additional cost.

Question 11

How should I care for my GOLDÈRE jewelry?

Accepted Answer

GOLDÈRE pieces are designed for low-maintenance daily wear. Simply clean with a soft cloth when needed. While waterproof, we recommend avoiding prolonged exposure to harsh chemicals like chlorine or cleaning products. Store in your GOLDÈRE pouch when not wearing.

Question 12

Can I shower with GOLDÈRE jewelry?

Accepted Answer

Yes. All GOLDÈRE pieces are shower-safe. The surgical steel base and 18K gold plating are designed to withstand daily water exposure.

Question 13

Where is GOLDÈRE based?

Accepted Answer

GOLDÈRE is a global brand with operations in Los Angeles. We ship from fulfillment centers strategically located to serve customers worldwide.

Question 14

What does "Beyond Adornment" mean?

Accepted Answer

Our tagline reflects the GOLDÈRE philosophy: jewelry should be more than decoration. It should be part of your identity — something you wear not for occasions, but for every day that matters.

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